Packages are usually shipped within 2 days after receipt of payment. They are shipped via La Poste. A tracking number can be given only if the value of the package exceeds the equivalent of one hundred Swiss Francs or if its weight is higher than 2kg. In other cases it will be sent as a normal letter. Packages can also be shipped via a courier service. In this case please contact us as it incurs additional costs.
The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are fixed, while the shipping costs vary according to the total weight of the package. We recommend that you group all your items in one order. We can not identify two orders placed separately and shipping charges apply to each one. Your package is shipped at your own risk, but the cartons are appropriate and items weighing more than one kilogram are packed in bubble wrapped.
If, however, you should notice any damage on your article due to the transport, we ask you to immediately have them noticed by the delivery company.